Shipping & Delivery

We offer free standard shipping on every order — no minimum, no hidden fees.

Shipping Methods & Fees

All shipments are complimentary. We provide free standard shipping on every order, to every destination we serve.

Delivery Times

Delivery times are counted from the date your order is confirmed:

• United States: 6–12 business days
• United Kingdom: 6–12 business days
• Rest of the EU: 7–14 business days
• Rest of the World: 7–14 business days

These are estimates, not guarantees. Most orders arrive within the window above, but occasional delays can happen due to customs, carrier volume, weather, or peak seasons.

Processing Time

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You'll receive a confirmation email with tracking once your order ships.

Business Days

Our business days are Monday through Friday, excluding official public holidays. We do not process or ship orders on weekends or holidays.

Order Tracking

Every order includes a tracking number, sent by email when your order ships. Please allow 2–5 days for tracking to show its first update — this is normal while your package is in transit to the carrier network.

Special Periods

During holidays, Black Friday, or other special events, delays beyond our control may occur. In such cases, shipping times may extend by an additional 10 business days.

Delivery Guarantee

If there is an issue with delivery, we guarantee to deliver your order within 45 days. If your order is not received within this time, we will resend it at no additional cost.

Customs & Duties

US orders under $800 are generally duty-free under the de minimis exemption. For other destinations, customs fees or import duties may apply and are the responsibility of the recipient.

Address Accuracy

Please double-check your shipping address at checkout. We can't reroute a package once it ships, and orders shipped to an incorrect address can't be refunded. If you spot a mistake, email us immediately at support@luckfoot.com — we'll fix it if your order hasn't shipped yet.

Events Beyond Our Control

Delivery times apply to normal conditions. Delays may occur due to events beyond our or the carrier's control, including:

• Security situations, wars, strikes, or lockdowns
• Pandemics or public-health emergencies
• Computer, phone, or email service failures
• Severe weather or natural disasters
• Other events beyond our or the carrier's reasonable control

We may also decline to deliver to areas restricted for security reasons, at our discretion.

Questions?

Contact us anytime at support@luckfoot.com.