privacy
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Luck Foot ("we," "us," or "our") respects your privacy. This Privacy Policy explains what personal information we collect when you visit or make a purchase from our website, how we use it, and the choices you have.
1. Information We Collect
Order Information
When you place an order, we collect:
- Name and contact details (email address, phone number if provided)
- Billing and shipping addresses
- Order details (products, sizes, variants)
- Payment confirmation information (payments are processed by secure third-party payment providers; we do not store your full card number)
Device & Usage Information
When you browse our website, we automatically collect certain technical information, including your IP address, browser type, device type, time zone, pages viewed, and how you interact with the site. This is collected through cookies and similar technologies.
Communications
If you contact our support team, subscribe to our emails, or submit a product review, we collect the information you provide (such as your email address, review content, and any photos you choose to share).
2. How We Use Your Information
- To process and fulfill your orders, including shipping and customer support
- To communicate with you about your order, returns, or exchanges
- To send marketing emails (only with your consent; you can unsubscribe anytime)
- To display product reviews you voluntarily submit
- To improve our website, products, and marketing
- To detect and prevent fraud and keep our store secure
- To comply with legal obligations
3. Third-Party Services We Use
We share information with trusted service providers only as needed to operate our business:
- Shopify – our store platform (see Shopify's Privacy Policy)
- Payment processors (e.g., Shopify Payments, PayPal) – to securely process payments
- Shipping carriers & fulfillment partners – to deliver your order
These providers process data according to their own privacy policies.
4. Cookies
We use cookies to keep your cart working, remember your preferences, analyze site traffic, and measure advertising performance. You can disable cookies in your browser settings, though some features (like the shopping cart) may not work properly without them.
5. Data Retention
We keep your order information for as long as needed to fulfill orders, provide support, and meet legal or accounting requirements, unless you ask us to delete it (where applicable law allows).
6. Your Rights
Depending on where you live (including the EEA/UK under GDPR and California under CCPA/CPRA), you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your information
- Opt out of marketing communications at any time
- Opt out of the "sale" or "sharing" of personal information as defined by California law
To exercise any of these rights, contact us at support@luckfoot.com. We do not sell your personal information for money.
7. Security
We use industry-standard safeguards, including encrypted connections (SSL) and PCI-compliant payment processing, to protect your information. No method of transmission over the internet is 100% secure, but we work continuously to protect your data.
8. Children
Our website is not intended for children under 13, and we do not knowingly collect their personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be posted on this page with the latest update date.
10. Contact Us
For any privacy questions or requests, contact us at:
Last updated: November 2026